STA, 2 March 2022 - The government established on Wednesday a call centre through which experts in various fields will provide information on the assistance provided by Slovenia to citizens of Ukraine. The call centre will be open every day of the week from 8am to 6pm.
As the Government Office for the Support and Integration of Migrants announced, the free number 080 41 42 is available for calls from Slovenia, while the telephone number +386 1478 7530 is available for calls from abroad.
The helpline experts will be providing information about the entry and residence in Slovenia, procedure to recognise international protection and information on how individuals or organisations can provide financial or material aid.
The office has also set up a special e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it., while updated information and contact numbers are also available on the gov.si website in Slovenian, English and Ukrainian.
The first refugees from Ukraine have already arrived in Slovenia, and a campaign to collect humanitarian aid has also been launched.
According to the office, many individuals and organisations have expressed the wish to help residents of Ukraine, including by organising various types of transportation to Slovenia.
Infrastructure Minister Jernej Vrtovec meanwhile tweeted that "all Ukrainian citizens entering or transiting Slovenia for humanitarian or war-related reasons are exempt from paying toll on Slovenian motorways."
He added that additional information for motorway users was available on the telephone number +386 1518 8350.
